- My Books
- Contact Me
- List of Posts
- Your Favourites
What personal identifying information may be collected.
What other types of information may be collected.
How your personal information may be used.
Who is collecting your information.
With whom your information may be shared.
What choices you have regarding the collection, use, and distribution of your personal information.
What cookies are and how they may be used.
What are internet protocol addresses.
What to do if you want to correct, delete or review your personal information.
How secure your personal information is.
What to do if you have a question or complaint.
What personal information is collected?
BAGGAGE RECLAIM only collects personal information on a voluntary basis. If an online visitor submits information to BAGGAGE RECLAIM, it will usually take the form of either: (1) the purchase of goods or services though our online stores, if we provide a store, (2) e-Newsletter registration, (3) competitions, and (4) a reader query via the contact form. Personal information collected may include your name, home address, and e-mail address. We do not require this information to gain access to our sites, however, you will not be able to utilise certain features that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services through our online stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses. Please note that a third-party, Paypal, handles payment and your payment details are protected so that they are not visible to us at any point. For further information see our Terms and Conditions.
Please note that, depending on the BAGGAGE RECLAIM site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.
What other types of information may we collect?
For some activities, we may ask you to create a username and password. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to BAGGAGE RECLAIM. BAGGAGE RECLAIM may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, BAGGAGE RECLAIM may use such information for security or enforcement purposes.
How do we use your personal information?
The personal information you provide BAGGAGE RECLAIM will allow us to fulfill the purpose it was provided for; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, competitions, promotions, or special events and offers. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers/readers.
Who is collecting your information?
When you are asked for information while on the BAGGAGE RECLAIM site, you are sharing that information with BAGGAGE RECLAIM. In addition, some services are provided in conjunction with partner companies (eg. the newsletter software provider). If another company other than BAGGAGE RECLAIM is collecting your personal information, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may your personal information be shared?
BAGGAGE RECLAIM may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us. We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a BAGGAGE RECLAIM site or product, or may be causing injury to or interference (intentionally or unintentionally) with BAGGAGE RECLAIM rights or property, other users of a BAGGAGE RECLAIM site or product, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of BAGGAGE RECLAIM and will become part of our normal business records. We will not sell your personal data to any third party. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to BAGGAGE RECLAIM’s successor or assign.
BAGGAGE RECLAIM sites may also have message boards, comment facilities, and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available online and the user does so at his or her own risk.
What choices do you have regarding the collection, use, and distribution of your personal information?
BAGGAGE RECLAIM attempts to allow you to control the way that we use personally identifiable information that we might obtain. At the time you provide personal information, BAGGAGE RECLAIM may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” BAGGAGE RECLAIM may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
If at any time you wish to opt out of receiving information from BAGGAGE RECLAIM (via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at BAGGAGE RECLAIM, Naughty Girl Media, Bronzeoak House Stafford Road, Caterham, Surrey, CR3 6JG. You can also contact us by e-mailing us at natalie AT naughtygirlmedia DOT co DOT uk. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.
What are cookies and how are they used?
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies, click here.
What are Internet protocol addresses?
An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). BAGGAGE RECLAIM may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.
What to do if you want to correct or delete your personal information?
How secure is your personal information?
While BAGGAGE RECLAIM takes reasonable steps to secure your personal information, no system is fault proof. If BAGGAGE RECLAIM’s security systems are breached BAGGAGE RECLAIM may attempt to notify you electronically and, by using the Service and/or providing personal information to us, you agree that we can notify you electronically. BAGGAGE RECLAIM may post a notice on the BAGGAGE RECLAIM Web Site if a security breach occurs. If this happens, you will need a web browser enabling you to view the BAGGAGE RECLAIM Web Site. BAGGAGE RECLAIM may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at natalie AT naughtygirlmedia DOT co DOT uk If your email address changes and you have provided BAGGAGE RECLAIM with personal information, you should notify BAGGAGE RECLAIM at natalie AT naughtygirlmedia DOT co DOT uk so that we can communicate with you if necessary.
What if I have a question or complaint?