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I’ve been writing here since 2005, and every single sign-up means as much to me as when I first jumped with glee in the early days when sign-ups were few and far between! Thank you.

Many email and Internet companies now use programs to block unwanted email, often called spam. Sometimes these programs block email you want to get. 

I am very strict about email, and when you sign up to my lists, you’re asked to confirm that you actually want my emails. This means you’re not getting spam; you’re getting what you asked for.

You need to whitelist my email address to let your email provider know that you want to receive email from me

A whitelist is a list of email addresses or domain names from which an email blocking program will allow messages to be received.

Unsolicited, unwanted advertising email, commonly known as “spam”, is a big problem. It’s reached such proportions that email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed “blacklists” to tell the good guys from the bad.

What they’re doing is a good thing, but the solutions are not perfect and sometimes they block what you signed up for. This is similar to humans with their habits. Sometimes we have false positives and false negatives. Ultimately, everyone has a different definition of spam!

So to keep me out of your blacklist and to add me to your whitelist, add me to your address book but also follow these simple instructions:

That email is natalie at baggagereclaim dot co dot uk (replace the at with @ and dot with .)

Every email system is different but I think I have the popular ones covered. If I have missed yours, contact your ISP and ask them. Then let me know and I’ll add it here.

Please Note: If you are a Gmail, Hotmail or Yahoo user, it’s imperative that you read the instructions below because I get so many requests from these users due to the way that these ISPs filter their email, and whitelisting actions now could save you the headache.

  • In your inbox, locate an email from me and drag that email into your primary tab.
  • On mobile: Click the three dots in the top right corner of this message, then click “Move To,” then “Primary.”
  • If you purchase from my shop or are on one of my courses, find a receipt or coursework email and drag these there while you’re at it.
  • My emails will now be in your primary tab when they’re delivered.
Apple Mail 
  • Click on my email address at the top of this message and choose “Add to Contacts” or “Add to VIPs.”
  • Click the banner that says “Click here to download pictures” at the top of this message. Then select “Add Sender to Safe Senders list.”
Yahoo! Mail
  • When opening an email message, a “+” symbol should display next to From: and the sender’s name.
  • Select this and an “Add to contacts” pop-up should appear.
  • Select “Save”:
  • Sign in to your account. Go to inbox.
  • Click Options located at the upper-right side of the page.
  • Select More Options.
  • Under Preventing junk email, click Safe and blocked senders.
  • Click Safe Senders.
  • In the text box, type in the email address or domain you’d like to always receive email from, and then click add to list >>.