FREQUENTLY ASKED QUESTIONS
How many weeks does Break The Cycle run for?
This is a 6-week course.
What date does the course start?
The day you book.
Do I have access to the course material after the course ends?
Standard access is 12 months.
What format is the course material?
Video and audio versions for classes, and PDFs for any worksheets and other resources.
Do I have to show up at a particular time?
No. New course modules are released each week. The course is self-paced, so work it on your schedule.
Is the course suitable if I’m already in a relationship?
Regardless of whether single, dating, in a relationship or even married, start at ground zero to get a foundational sense of 1) you and 2) healthy relationships. So yes, it most definitely is suitable.
Is there a payment plan?
Yes. There are 2, 3 and 5-month payment plans. This is a payment agreement, not a subscription, so in agreeing to the plan, you are agreeing to pay the full amount over two/three/five months.
Are bursary places available?
Yes. I appreciate that some people have been really hard hit by the Coronavirus times we find ourselves in. Please email natalie AT baggagereclaim.co.uk with your request including a very brief explanation, and I will send you a special code that will reduce the course fee to the appropriate amount. If bursary places are full for that month, you will be added to the bursary waitlist for the following month.
Is the currency exchange quoted exact?
No, it’s approximate. Currency conversion from British pounds to US dollars or in fact any other currency is done at the time of the payment.
How much access do I have to Natalie?
I’m active in the private Facebook group where I do respond to posts and offer encouragement and support. Given that this is an online course and I, of course, only have so much bandwidth, individualised, private support isn’t included with the course, although you can, of course, book to work with me privately.
What’s the refund policy?
Refunds are available on the online course up until day 7 of the program. If you decide to cancel the course but keep your workshop place (or another bonus), you will be refunded the course minus the price of whatever you’re keeping.
Can I share my access/material with others?
Definitely not. The course and all of its materials are issued to the named student. Course materials are yours to download, but distribution/sharing is prohibited.
Can I gift someone with a place?
Yes, you can. There are two ways. Make your purchase and notify me afterwards at shop AT baggagereclaim.co.uk. You can also purchase the course via here, and select the “This is a gift” checkbox at checkout. Fill out the details of the lucky recipient, and you can include a personalised note from you.
Is anything in the Facebook group visible to the public?
No. It’s a private and secret Facebook group. What you see in your feed is based on what you have access to not what other people can see. For detailed information on how groups work, please see Facebook’s guide to privacy settings for groups.
Do I get a discount if I’m a student/member already?
Yes, book via the courses website not on here. Please note that student discount places don’t include bonuses offered (if applicable).
Once I sign up, how long does it take for me to enjoy a student discount?
You won’t receive one on your Break The Cycle purchase, but you will have student discounts after the refund term has ended (you will receive info on Day 8).