Hello there! Below I’ve outlined the different options for getting in touch.
The main email to get in touch with me is natalie AT baggagereclaim.co.uk (replace AT with @!). This email is for media interviews, general queries, technical issues etc. No spammy stuff please!
Due to the sheer volume of requests for advice coming through, it is no longer possible for me to respond individually. The easiest way to get a hold of me for quick queries is via Twitter @NatalieMLue or on the Facebook page.
If you are looking to work with me privately and want one-to-one support from me via email or phone, please book your session(s) via the consultation page.
You can also opt to take part in Advice Wednesday which is like a weekly advice column here on the blog, or submit your question to be potentially featured on the podcast. Submissions need to be no more than 200 words and should be emailed to advice AT baggagereclaim.com OR podcast AT baggagereclaim.com.
If your query relates to a purchase (ebook, physical product, course etc), please email shop AT baggagereclaim.co.uk. If you haven’t done so yet, check out the book FAQ but also check these three key things: 1) That the email address that you used to purchase is the one that you’re checking for your download email, 2) that you have whitelisted your email if you’re a Gmail/Yahoo/Hotmail/Comcast user, 3) that you have spelt your email correctly on the order (if you didn’t get a receipt that’s likely why), and 4) if you’re expecting a print book, that you ordered one and not an ebook. These 4 reasons make up 95% of all queries! All emails to the shop address are responded to daily during the week (it takes up to 48 hours at the weekend).
If your query relates to a course you’ve already started or your Library membership, please use the dedicated email that you were provided with after signing up.
If you are looking for a review copy of one of my ebooks/books, please make sure you provide the publication/site you are writing for.